Support

How Can We Help You?

Find quick answers to common questions or explore help topics
about booking, pricing, and using SnowMowGo.

Frequently Asked Questions

Click or tap each heading to see detailed instructions.

What areas are cleared during snow shovelling?

Snow shovelling typically includes driveways, sidewalks, walkways, and stairs. Specific areas can be selected when submitting your request.

What is SnowMowGo?

SnowMowGo is an on-demand platform that connects homeowners with local service providers for snow removal, lawn care, and other yard services.

You choose the service, set your price, and book only when needed - with no contracts, no quotes, and no waiting.

How does it work?

Download SnowMowGo from the App Store or Google Play. Select the service you need, enter your address, and set your price.

A nearby service provider accepts your request. You can track progress, view photo proof, and pay securely after the job is completed.

Who are SnowMowGo contractors?

SnowMowGo contractors are independent local service providers who have completed our application and verification process.

All contractors are rated after each job and are required to upload before-and-after photos to ensure quality and transparency.

Payments and safety

You pay only after the work is completed and confirmed. Payments are processed securely through the app.

SnowMowGo partners with trusted payment providers such as Stripe and PayPal. We do not store your card details. No prepayments, no hidden fees, and no contracts.

Why do homeowners choose SnowMowGo?

Homeowners choose SnowMowGo for flexibility and control. Services can be booked on-demand, seasonally, or as needed.

Pricing is transparent, providers are local and verified, and payment is made only after the job is done.

How much does snow shovelling cost?

With SnowMowGo, you set the price you’re willing to pay. You see all pricing details before submitting your request, with no hidden fees or long-term commitments.

Can I book snow shovelling for a specific date or time?

Yes. You can request snow shovelling when you need it, including one-time service, vacation coverage, or recurring help during heavy snowfall periods.

What if I’m not satisfied with the service?

You can review the completed work directly in the app. If there are any issues, our support team is available to help resolve them quickly.

Do I need a seasonal contract?

No. SnowMowGo offers on-demand and seasonal options without locking you into rigid contracts. You only pay when service is provided.

How quickly can snow shovelling be completed?

Snow shovelling requests are sent instantly to nearby providers. Completion time depends on weather conditions and availability, but many jobs are completed the same day.

How does SnowMowGo work?

You submit a snow shovelling request through the app or web platform, set your price, and nearby local providers are notified. Once the job is completed, you review the work and pay online.

Get Yard Services Done - When You Need Them

Book snow removal and yard services on-demand.
No contracts. No monthly fees. Just pay when you need the work done.